Product assistance

Reference *

Serial number *

Date of purchase *

Dealer *

Civility *

MrMs

Surname *

First name *

Address *

Post code *

Town *

Country *

Telephon *

Mobile *

E-mail address *

Subject *

Message *

This service is intended for users over 16 years old

As the controller, TCL collects data for the purpose of responding to your enquiries. Your data may be sent to our customer relations services. Fields marked with an asterisk are required to respond to your request. Your information may be sent to countries outside the European Union: the United States and the Republic of the Philippines.

You can exercise your rights of access, to rectification, to restriction of processing, to data portability, to erasure and to object to processing of personal data, by writing to privacy_dpo@tcl.com and attaching a copy of your passport. TCL has designated a data protection officer who can be contacted at this address. You can lodge a complaint with the Information Commissioner's Office at any time.

If you don't find an answer to your problem, you can call us from Monday to Friday from 9am to 6pm (price of a non-premium local call) to:

0203 795 3308

Press contact

Want more details about a press release or some news?

Go to the form

Reseller contact

You are a reseller and you want to be contacted by TCL.

Go to the form